Lll44's Privacy Policy — Your information is safe with us

Welcome to lll44. Our privacy policy forms an important foundation of our relationship with you. lll44 believes that every user's personal information is their own asset, and protecting that asset is our primary responsibility.

This privacy policy applies to all users of the lll44 website and app. By using lll44's services, you agree to the terms of this policy. Please read it carefully.

Lll44 has developed this privacy policy with Bangladeshi users in mind. We operate with full transparency and are committed to keeping you completely informed about how your data is handled.

Lll44 collects two types of information from you — information you provide directly, and information collected automatically.

Directly provided information:

• At registration — full name, mobile number, date of birth, preferred language.
• At identity verification — national ID number, passport or driving licence image.
• At payment — mobile banking number (Mobile Banking, Nagad, Rocket), bank account details.
• When contacting support — your messages and details of any complaints.

Automatically collected information:

• Device information — device type, operating system, browser name and version.
• Usage information — games played, session duration, pages visited.
• Network information — IP address, internet service provider name.
• Location information — approximate location, only if permission is granted.

Lll44 uses collected information solely for specific, legitimate purposes. We never process your data unnecessarily.

• Service Delivery: For account management, keeping gaming services running, and processing payments.
• Identity Verification: To meet legal obligations and prevent access by minors.
• Security assurance: To protect against fraud, hacking, and the creation of multiple accounts.
• Personalized Experience: To show game recommendations and promotional offers tailored to your preferences.
• Customer Support: To provide accurate responses to your complaints and queries.
• Legal Compliance: To comply with directives from government regulatory authorities.
• Service Improvement: To analyze usage patterns and improve lll44's services.

Lll44 may share your personal information with third parties only in limited circumstances and under strict conditions:

• Payment gateway partner: Only the information necessary to process transactions is shared with payment providers such as Mobile Banking, Nagad, and Rocket.
• Identity verification service: With authorized verification agencies for the KYC process.
• Legal Authorities: Under court orders, government investigations, or directions from regulatory bodies.
• Technology service provider: For server hosting and security services, operating under our privacy policy.

Beyond the cases above, lll44 does not share your information with anyone under any circumstances. A Data Protection Agreement (DPA) is in place with each partner.

Lll44 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: To remember your preferences such as language and display settings.
• Analytics Cookies: To understand how many users visit lll44's pages and which sections are used most.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some lll44 services to not function properly.

Lll44 uses industry-leading technology and practices to keep your data secure:

• All data in transit is TLS 1.3 / SSL 256-bit Encryption is used.
• Stored Password bcrypt Hashing is encrypted — not even lll44 can view your password.
• Regularly on the server Security Audit is operated.
• Accounts are automatically locked upon detection of suspicious login attempts.
• All servers Firewall Protected Regular backups are also maintained.
• Only authorized personnel can access specific data, and all access is logged.

However, no method of transmission over the internet is 100% secure. lll44 takes every reasonable precaution, but no one can guarantee absolute security. That is why it is important to keep your password strong and never share it with anyone.

Lll44 retains your information only for as long as necessary. Retention periods vary depending on the type of data:

• Account Information: For as long as the account is active. After closure, it may be retained for up to 3 years for legal purposes.
• Transaction records: Up to 7 years, in accordance with Bangladesh financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Gaming Logs: Up to 2 years.
• Support contact: 1 year after resolution.

Once the designated retention period expires, data is securely deleted or irreversibly anonymized.

As a lll44 user, you have the following rights:

To exercise these rights, contact our support team. We aim to respond within 30 business days.

Lll44 strictly does not collect personal information from or provide services to anyone under 18. Age is verified at registration, and ID may be requested in cases of doubt.

If it comes to our attention that personal data of a minor has been collected inadvertently, that data will be deleted immediately and the account will be closed. If a parent or guardian believes their child is using lll44, please contact us right away.

Lll44 may update this privacy policy from time to time. When changes are made:

• A new version will be published on this page, and the date of the update will be noted at the top.
• For significant changes, you will be notified via your registered mobile number or account notifications.
• Continuing to use lll44 after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay informed about the latest policy.

For any questions, complaints, or requests to exercise your rights regarding this privacy policy, please contact us:

• Email: [email protected]
• Support: Use the live chat feature on the lll44 website.
• Response time: Typically within 3–7 business days.

We take every privacy concern you raise seriously and aim to resolve it promptly.